Why the other line is likely to move faster
Why the open web links it
Explains how queueing theory, developed for phone call routing, applies to checkout lines and efficiency.
Linked by 17 independent sites, 4 of them widely read in the 2026-10 crawl of the open web, including sagepub.com, makezine.com, twistedsifter.com, athabascau.ca, masmovil.es.